General Questions
SEE ABILITY is more than a merch line—it’s a movement dedicated to shifting perspectives and celebrating the extraordinary abilities in all of us. Through empowering merchandise, community involvement, and meaningful employment opportunities for adults with disabilities, SEE ABILITY exists to create an inclusive world where everyone’s potential is seen and valued.
Proceeds from your purchase directly support SEE ABILITY’s mission through esp Inc. Funds help create meaningful employment opportunities for adults with disabilities, support community initiatives, and fuel future empowering merchandise drops that help spread awareness and inclusion.
Your purchase helps create employment opportunities, fund community programs, and expand the SEE ABILITY mission. From packaging orders to contributing to creative projects, adults with disabilities play a key role in our operations—empowering them with skills, opportunities, and community connections.
Ordering and Payment
Simply browse our online Shopify shop, add your favorite items to your cart, and proceed to checkout. Follow the prompts to enter shipping and payment information, and you’ll receive an email confirmation once your order is placed.
We accept all major credit and debit cards, PayPal, and other secure digital payment options like Apple Pay and Google Pay.
If you need to make changes or cancel your order, please contact us at hello@espyouandme.org within 24 hours of placing it. Once your order has been processed and shipped, we may not be able to make changes.
Gift cards and promo codes are coming soon!
Shipping & Delivery
Your SEE ABILITY pre-order will be shipped within one month of Launch Day! PLease check your email associated with your order for updates.
Shipping rates are calculated at checkout based on your location and the size of your order. We occasionally offer free shipping promotions, so be sure to sign up for our newsletter to stay in the loop!
Yes! Athens, GA pickups are available at esp Athens: 189 VFW Drive, Watkinsville, GA 30677. just be sure to choose “pick up” as you check out.
International Shipping Coming Soon!
Yes! Once your order ships, you’ll receive a tracking number via email so you can follow its journey straight to your door.
If your order hasn’t arrived within the expected timeframe, or if the tracking shows it as lost, please reach out to us at hello@espyouandme.org and we’ll work with the carrier to resolve the issue.
Returns & Exchanges
We want you to love your SEE ABILITY merch! If you’re not completely satisfied, you can return unworn, unwashed items within 14 days of delivery for a refund or exchange.
Absolutely! If the size or color isn’t quite right, contact us within 14 days and we’ll help with the exchange, based on product availability.
We’re so sorry for the mix-up! Reach out to us at [insert email] with your order details and a photo of the issue, and we’ll make it right as quickly as possible.
Once we receive your returned item, please allow 7 business days for your refund or exchange to be processed. You’ll receive an email once it’s complete.
Special Drops & Limited-Edition Items
Limited-edition drops are exclusive merch collections available for a short time or in limited quantities. Once they’re gone, they’re gone! These special releases help us collaborate with creators, amplify voices, and offer one-of-a-kind designs.
Sign up for our newsletter and follow us on social media for exclusive early-bird access to drops, behind-the-scenes peeks, and special discounts.
Some core items may be restocked, but limited-edition pieces usually won’t return. If you see something you love, grab it before it’s gone!
Other Common Questions
Stay tuned for SEE ABILITY merch in stores.
We love seeing SEE ABILITY out in the world! Snap a pic of your merch, tag us on Instagram and social media @SeeAbilityShop, and use #SeeAbility to join the movement. Every share helps shift perspectives and spread the message.
For questions about orders, products, or anything else SEE ABILITY, reach out to us at hello@espyouandme.org. We’re here to help!